Privacy policy

Privacy Policy

Last updated: October 25, 2026

Kahf NZ is operated by WAC Limited trading as Kahf NZ. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit kahfeveryday.co.nz, make a purchase, create an account, contact us or otherwise interact with our services.

We are committed to handling personal information in accordance with the Privacy Act 2020 and other applicable New Zealand law.

Personal information we collect

Depending on how you interact with us, we may collect:

Contact information, including your name, email address, phone number, billing address and delivery address.
Order and transaction information, including products purchased, returns, refunds and order history.
Payment information, which may include payment method and transaction details. Payment card details are generally processed securely by Shopify or our payment providers rather than stored directly by Kahf NZ.
Account information, if you create a customer account.
Communications, including messages, enquiries, reviews or other information you provide to us.
Device and technical information, such as your IP address, browser type, device information and website activity.
Marketing information, including your communication preferences and interactions with marketing content.

How we collect personal information

We may collect personal information:

Directly from you when you make a purchase, create an account, contact us or otherwise provide information.
Automatically when you use our website, including through cookies and similar technologies.
From Shopify and other service providers that support our website, payments, fulfilment, analytics and marketing.
From third parties where permitted by law.

Why we collect and use personal information

We use personal information where reasonably necessary to operate Kahf NZ, including to:

Process and fulfil orders.
Take and manage payments.
Arrange shipping and delivery.
Manage returns, refunds and customer enquiries.
Maintain customer accounts.
Detect and prevent fraud or misuse of our services.
Improve our website, products and customer experience.
Send marketing communications where you have subscribed or where otherwise permitted by law.
Measure the effectiveness of our advertising and marketing.
Comply with legal and regulatory requirements.

We will only collect personal information that is reasonably necessary for our business activities.

Who we may share information with

We may share personal information with trusted service providers where necessary to operate our business, including:

Shopify, which hosts and operates our online store.
Payment processors.
Fulfilment and logistics providers, including r3pack and NZ Post where relevant.
Website, analytics and technology providers.
Marketing and advertising providers.
Professional advisers and service providers where reasonably necessary.

We may also disclose personal information where required or permitted by law, including to protect our legal rights or respond to lawful requests from authorities.

We do not sell your personal information.

Shopify

Our store is hosted by Shopify.

Shopify processes personal information to provide the ecommerce platform, checkout, payment and other services that support our store.

Information provided through our website may therefore be processed by Shopify and its service providers, including in countries outside New Zealand.

You can learn more about how Shopify handles personal information in the Shopify Consumer Privacy Policy and through the Shopify Privacy Portal.

Overseas processing and disclosure

Some of our service providers, including Shopify and other technology providers, may store or process personal information outside New Zealand.

Where personal information is disclosed to an overseas organisation, we will take reasonable steps to ensure the disclosure complies with the Privacy Act 2020, including the requirements applying to overseas disclosures.

In some circumstances, an overseas service provider may process information on our behalf rather than receive it for its own purposes.

Cookies and similar technologies

Our website may use cookies and similar technologies to:

Operate essential website functions.
Remember preferences.
Understand how visitors use the website.
Measure website and marketing performance.
Help provide relevant advertising.

You can manage cookies through your browser settings and, where available, through website privacy controls.

Disabling some cookies may affect website functionality.

Marketing communications

If you subscribe to our marketing communications, we may send you emails or other marketing messages about Kahf NZ products, offers and updates.

You can unsubscribe at any time using the unsubscribe link in our marketing emails.

Unsubscribing from marketing will not prevent us from sending important transactional communications relating to your orders or account.

Keeping your information secure

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, alteration or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

If we become aware of a privacy breach that is likely to cause serious harm, we will comply with the notification requirements of the Privacy Act 2020.

How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

Fulfil orders and provide customer service.
Maintain business and accounting records.
Meet legal, tax and regulatory obligations.
Resolve disputes.
Prevent fraud and protect our business.

When information is no longer reasonably required, we may securely delete or anonymise it.

Your privacy rights

Under the Privacy Act 2020, you have the right to ask whether we hold personal information about you and to request access to that information.

You may also ask us to correct personal information that you believe is inaccurate, incomplete or misleading. If we do not make a requested correction, you may ask us to attach a statement of correction to the information.

To make an access or correction request, email hello@kahfeveryday.co.nz.

We may need to verify your identity before providing access to personal information.

Children's information

Our store is not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be inappropriate or unlawful.

If you believe a child has provided us with personal information and you have concerns about that information, please contact us.

Third-party websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of those independent websites. We recommend reviewing their privacy policies before providing personal information.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can investigate and respond.

You also have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand if you believe your privacy rights have been breached.