Purchase options and cancellation policy

One-off purchases

Kahf NZ currently offers one-off purchases. We do not currently offer subscriptions, automatically recurring orders, pre-orders or try-before-you-buy purchases.

Placing an order does not enrol you in a subscription or an automatic repeat-delivery service.

Requesting an order cancellation

To request a cancellation or change to your order, please email hello@kahfeveryday.co.nz as soon as possible. Include your order number and the details of your request.

We will try to accommodate change-of-mind cancellation requests before dispatch, but cannot guarantee that we will be able to stop an order in time.

We will confirm whether your cancellation has been accepted and arrange any refund due to your original payment method.

Orders already dispatched

Once your order has been dispatched, we may be unable to stop delivery.

For change-of-mind returns after dispatch, please refer to our Returns and Refunds Policy, which explains our 30-day return offer, eligibility conditions and return process.

Your consumer rights

Nothing in this policy limits or excludes your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other applicable New Zealand consumer law.

Our change-of-mind cancellation conditions do not restrict any right you may have to cancel a purchase or receive another remedy because products are faulty, not as described, not delivered as required, or otherwise fail to meet applicable consumer guarantees.

For questions about your order, please contact hello@kahfeveryday.co.nz.